Privacy Policy

Last Updated: November 14, 2025

1. Introduction

Vortex Quantitative ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or fill out a form
  • Subscribe to our mailing list or newsletters
  • Request a demo or pilot program access
  • Contact us for support or inquiries
  • Participate in surveys or promotional activities

The types of information we may collect include:

  • Name, email address, and contact information
  • Company name and job title
  • Financial institution details (for enterprise clients)
  • Usage data and analytics
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations or valid legal processes
  • To protect the rights, property, and safety of Vortex Quantitative and our users
  • In connection with a merger, acquisition, or sale of assets

We use HubSpot, Inc. as a processor for website analytics and customer relationship management. Analytics cookies set by HubSpot are placed only if you accept them via our cookie banner, and you can withdraw that consent at any time using the "Cookie Settings" link in our footer.

We also use Cloudflare, Inc. for spam protection on our forms and for aggregate visitor measurement. These services set no cookies, store nothing on your device, and do not identify you or track you across websites. We rely on our legitimate interest in understanding overall traffic to and security of our website; the measurement is aggregate only and is not linked to any individual.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Enterprise-grade encryption for data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Vortex Quantitative Software Inc.

Email: privacy@vortexquantitative.com

Phone: +1 212 521 4046

Address: 1325 Avenue of the Americas, 28th Floor, New York, NY 10019